Service & Support
What do we call service?
Experience. It’s the foundation of Blueprint Dental’s technical service.
We believe it means having the professional experience and specialist knowledge to provide support when it’s needed. Quickly, efficiently and at a price you can afford. Our highly trained staff of expert professional service technicians keeps your practice running smoothly so you can spend your time doing what you do best – taking care of patients.
With Blueprint Dental, you can count on experienced, onsite support long after you invest in new equipment.
What can we offer?
Diversity. A broad range of focussed services from a unique company.
- Dental Chairs – Annual servicing and parts supply for Ultradent, Sirona, KaVo with servicing of many other manufacturers.
- Plant Equipment – Annual servicing and maintenance on a number of suction and compressor brands including Metasys, Dürr, Cattani, Bambi and Dental EZ.
- Autoclaves/Sterilisers/Washer Disinfectors – Annual servicing and maintenance of Melag, Medisafe and SES, as well as sterility assurance product.
- X-Ray Equipment – Annual servicing of both film and digital equipment including HPA testing and inspection.
- Handpiece and Hose repairs – Repair and maintain your handpieces, motors, and hoses to manufacturer standards for Ultradent, Sirona, KaVo, MK Dent, Faro and many more.
- PAT Testing – Annual electrical appliance testing.
Why are we different?
Dedication. Our commitment to technical support is the backbone to our company.
We offer a quality service by engineers who have been in the industry for many years, and whose primary commitment is uphold what Blueprint Dental represents, dedication. This means you speak to someone who knows your equipment, and when you need a service visit, we aim to send and Engineer who arrives with the correct parts to fix your problem. This means that you normally only require one visit. When it is convenient for you, not us!
Your associates or nurses are new and need training on how to use and maintain your dental unit? We offer refresher training in the surgery at a time that suits you. You want to upgrade because of legislation or new technologies but are unsure what is required? Talk to us, we keep ourselves abreast of what’s new and source them for you.